Datenschutzerklärung — Privacy notice

1. Controller

The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:

Glorinda GmbH
Klingholzstr. 7
D-65189 Wiesbaden
Germany
Telephone: +49 (0) 611 97774 235
Email: info@glorinda.com

2. Data protection officer

[TO BE COMPLETED — name and contact details of the Datenschutzbeauftragter, if Glorinda GmbH is required to appoint one under Art. 37 GDPR / § 38 BDSG, or a statement that no appointment is required.]

3. What we process and why

3.1 Server log files

When you visit this website, the hosting provider automatically collects and stores information in server log files that your browser transmits. This may include browser type and version, operating system, referrer URL, host name of the accessing device, time of the server request and IP address.

Purpose: to deliver the website, ensure its stability and security, and detect and prevent misuse. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in the secure and reliable operation of the site). Retention: [TO BE COMPLETED — state the log retention period agreed with the hosting provider, e.g. 7 days].

3.2 Contact and request for quote form

If you use the enquiry form on this website, or contact us by email or telephone, we process the details you provide — including your name, role, company, email address, telephone number, country and the description of your project — in order to answer your enquiry and, where applicable, to prepare an offer.

Purpose: handling your enquiry and pre-contractual communication. Legal basis: Art. 6(1)(b) GDPR (steps prior to entering into a contract) and, where you have given it, Art. 6(1)(a) GDPR (consent). Retention: we keep enquiry correspondence for as long as needed to deal with your request and thereafter in accordance with statutory retention obligations, in particular under the Handelsgesetzbuch (HGB) and the Abgabenordnung (AO). [TO BE COMPLETED — confirm the specific retention schedule.]

If our customer relationship management system cannot be reached at the moment you submit the form, your submission is stored temporarily in your own browser (local storage) on your own device and re-sent automatically the next time you visit, or offered to you as a pre-filled email. This data is held on your device, not ours, until it has been transmitted successfully.

3.3 Cookies and similar technologies

We use strictly necessary cookies and local storage entries that are required for the website to function and to record your cookie preferences. These are set on the basis of § 25(2) TTDSG and Art. 6(1)(f) GDPR.

Optional analytics and marketing cookies are only set after you have given consent through our consent banner. Nothing optional is loaded before that choice is made, and you can change or withdraw your choice at any time through the cookie settings link in the footer. Legal basis: § 25(1) TTDSG and Art. 6(1)(a) GDPR.

A full list of the cookies used is set out in the cookie policy.

3.4 Web analytics

[TO BE COMPLETED — name the analytics provider actually used, the data processed, whether IP addresses are truncated, whether a data processing agreement under Art. 28 GDPR is in place, and whether data is transferred outside the EEA. If no analytics tool is used, state that.]

3.5 Fonts and external resources

All fonts, stylesheets, scripts and images used on this website are served from our own infrastructure. No connection is made to third-party content delivery networks when you load a page, and no data is transmitted to such providers.

3.6 Hosting

[TO BE COMPLETED — name of the hosting provider, location of the servers, and confirmation that a data processing agreement under Art. 28 GDPR is in place.]

4. Recipients of personal data

Personal data is processed by employees of Glorinda GmbH who need it in order to respond to your enquiry. In addition, we use processors under Art. 28 GDPR for hosting and for customer relationship management. [TO BE COMPLETED — list the categories of processors and, where required, the specific providers.]

5. Transfers to third countries

[TO BE COMPLETED — state whether personal data is transferred outside the European Economic Area and, if so, on what safeguards (adequacy decision, standard contractual clauses, or other mechanism under Chapter V GDPR).]

6. Your rights

Under the GDPR you have the right to:

• request confirmation of whether we process personal data concerning you, and access to that data (Art. 15 GDPR);
• have inaccurate personal data rectified (Art. 16 GDPR);
• have your personal data erased (Art. 17 GDPR);
• have processing restricted (Art. 18 GDPR);
• receive your personal data in a structured, commonly used and machine-readable format and to have it transmitted to another controller (Art. 20 GDPR);
• object at any time, on grounds relating to your particular situation, to processing based on Art. 6(1)(f) GDPR (Art. 21 GDPR);
• withdraw consent at any time with effect for the future, where processing is based on consent (Art. 7(3) GDPR); and
• lodge a complaint with a supervisory authority (Art. 77 GDPR).

To exercise any of these rights, write to info@glorinda.com.

7. Competent supervisory authority

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit, Postfach 3163, 65021 Wiesbaden, Germany. [TO BE COMPLETED — confirm that this is the competent authority for Glorinda GmbH's establishment.]

8. Obligation to provide data

You are not legally or contractually obliged to provide personal data. However, if you do not provide the information marked as required in the enquiry form, we will not be able to respond to your enquiry.

9. Automated decision-making

We do not use automated decision-making, including profiling, within the meaning of Art. 22 GDPR.

10. Changes to this notice

We may update this notice to reflect changes to the website or to legal requirements. The current version applies. [TO BE COMPLETED — insert version number and date of last revision.]